Tuesday, June 26, 2018

A reply to Google Maps

I received an email from Google Maps with a subject line of ‘Action needed: Contact Google Maps Platform for volume pricing’, as follows. I thought I’d translate it and reply since it came from a no-reply email address.

Hi,

We are following up on our most recent announcement. This is a reminder that Google Maps Platform’s new terms and pricing will go into effect July 16.

Translation – we are massively increasing our prices on July 16

The 2 months of credit we extended to you will automatically apply to your billing account on that date.

Translation – this won’t cover the increase in prices

You are eligible for a significantly discounted price on your monthly bill, based on your usage over the last three months.

Translation – the discounted price is not that discounted and will still be more expensive than our competitors

If you have not yet contacted us, we strongly recommend that you contact us to learn more about our volume pricing and how it can benefit you.

Reply – I did contact you. Your support staff seem kind of stressed. They sent me off to one of your partners who was only able to offer me a deal that would mean all of my advertising revenue went to Google Maps

Thank you for using Google Maps Platform.

It was fun while it lasted but I’m busily moving all my maps to another provider with more sane pricing. I would really love to know the rationale behind this move because it makes zero sense to me.

No comments: